Terms of Service

1. About these Terms

These Terms of Service (“Terms”) govern your use of websites, applications and digital services operated by Gestrato (“we”, “us”, “our”). Gestrato provides software development, business process automation, digital integrations and technology consulting. Specific applications, contracted work or paid services may have additional written terms; where a separate contract applies, it governs to the extent of a conflict.

2. Acceptance and eligibility

By accessing or using our Services, you accept these Terms. If you use the Services on behalf of a company, you represent that you have authority to act for that company. You must meet the legal age or authorization requirements that apply to your use of the relevant Service. If you disagree with these Terms, do not use the Services.

3. Accounts and authentication

Some Services require an account. You agree to provide accurate account information, keep your credentials secure and inform us about suspected unauthorized access. Certain applications may allow Google Sign-In. Google authenticates you and can provide basic authorized profile details to the application; Gestrato does not obtain your Google password. Google Sign-In alone does not authorize access to Gmail, Drive or Calendar. Additional Google integrations, if offered, require separate consent. You can manage connected access at Google Account third-party connections.

4. Use of Services

We grant you a limited, non-exclusive, non-transferable permission to use the Services for their intended purpose, subject to these Terms, applicable service agreements and law. You must not misuse the Services, compromise security, attempt unauthorized access, distribute malicious software, infringe others' rights or interfere with service availability. Reverse engineering is prohibited except where applicable law permits it.

5. User content and data

You retain rights to information you submit to a Service. You grant us a limited permission to host, process, store and transmit that information as reasonably necessary to deliver the functionality you request, protect security and comply with applicable law. You are responsible for ensuring you have rights to submit your content. Our processing of personal information is described in our Privacy Policy.

6. Google services and third-party tools

Optional features may rely on Google APIs or other independent services. Additional authorizations, terms and functionality may apply. We use data received through Google APIs only as disclosed in our Privacy Policy and any integration-specific notice, in accordance with Google's applicable policies. Third-party availability may affect connected features.

7. Intellectual property

Unless otherwise stated in a written agreement, Gestrato or its licensors own the software, marks, designs, documentation and other proprietary materials offered as part of the Services. These Terms do not transfer ownership of that property to you. Client-specific deliverables may be subject to their individual agreements.

8. Payments

Some services may be free and others paid. Pricing, billing terms, renewal conditions and cancellation or refund procedures, where applicable, will be disclosed before purchase or in a separate agreement. These general Terms do not independently create a subscription or authorize a charge. Mandatory consumer rights remain unaffected.

9. Service changes and availability

We may maintain, improve, modify or discontinue Services as reasonably necessary, subject to applicable legal and contractual obligations. We aim for reasonable availability but do not promise uninterrupted operation. Maintenance, network disruptions and third-party outages may affect availability.

10. Suspension and termination

We may restrict access where reasonably necessary to address serious violations of these Terms, unlawful conduct or security threats. Users may stop using the Services at any time. Account and data deletion requests may be sent to contato@gestrato.com.br and will be processed under our Privacy Policy and applicable law.

11. Warranties and liability

To the fullest extent permitted by applicable law, Services are provided as available without a guarantee of uninterrupted or error-free performance. Liability is limited only to the extent allowed by applicable law and binding contracts. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded, including mandatory consumer protections.

12. Privacy

Our Privacy Policy explains collection, use, storage, sharing and deletion of personal information, including Google user data: https://www.gestrato.com.br/privacy.html.

13. Changes to these Terms

We may revise these Terms as the Services evolve. The updated version and revision date will be published here. Material changes will be communicated as required by applicable law.

14. Applicable law

Brazilian law governs these Terms, subject to mandatory consumer, data-protection and jurisdictional rules. Disputes may be brought before a competent court as determined under applicable law.

15. Contact

Gestrato — Business and Technology Solutions
Website: https://www.gestrato.com.br/
Email: contato@gestrato.com.br
Country: Brazil
Terms: https://www.gestrato.com.br/tos.html
Privacy: https://www.gestrato.com.br/privacy.html